Open to VP & Director of Partnerships Opportunities

Building ecosystems
that scale

Strategic partnerships executive specializing in AI integrations, multi-agent architectures, and ecosystem growth. 15+ years transforming partner programs into revenue engines.

Mike Yakovlev
$114M+
ARR Influenced
400+
Partners Managed
$114M+
ARR Influenced
15+
Years Experience
400+
Partner Relationships
35+
Team Members Led

Partnership Philosophy

How I think about building lasting, mutually beneficial partner relationships

Building ecosystems, not just partnerships

The most productive partnerships aren't the ones with the best economics on paper. They're the ones where both sides genuinely want the other to win. When your partner contact picks up the phone because they want to talk to you, not because the QBR is scheduled, everything moves faster. Deals unstick. Integrations get prioritized. Roadmap requests actually happen. That velocity is the difference between a partnership that exists and one that performs.

This requires treating partners like friends, not vendors. Friends share context that partners don't. They tell you when a deal is real and when you're being used as leverage. They advocate for you in rooms you're not in. You can't contractually obligate any of that. You earn it by showing up consistently and caring about their success as much as your own. The partnerships that compound over years are built on that foundation.

"A partnership ecosystem should be greater than the sum of its parts: technology driving adoption, services ensuring success, and channel multiplying reach."

Relationship First

Build trust before building integrations. Understand partner motivations and goals.

Measure What Matters

Define clear success metrics upfront. Track and optimize partner-influenced revenue.

Enable, Don't Control

Give partners the tools and resources to succeed independently at scale.

Iterate & Evolve

Partnerships are living relationships. Continuously improve based on feedback and results.

Complete Partnership Portfolio

15+ years building and managing partnerships across technology, services, and channel ecosystems

Technology Partners

400+ technology integrations across 20+ solution categories

Tech Giants

Enterprise cloud & platform partnerships

Hover to see partners
Tech Giants
SalesforceSalesforce
MicrosoftMicrosoft
GoogleGoogle
AWSAWS
AdobeAdobe
WorkdayWorkday
OracleOracle
IBMIBM

CTI / Voice

Contact center & telephony

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CTI / Voice
Five9Five9
8x88x8
TalkdeskTalkdesk
GenesysGenesys
RingCentralRingCentral
NICENICE
TwilioTwilio
AircallAircall

eCommerce

Retail & commerce platforms

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eCommerce
ShopifyShopify
BigCommerceBigCommerce
MagentoMagento
MailchimpMailchimp
StripeStripe
WooCommerceWooCommerce
commercetoolscommercetools
SquareSquare

Integration

iPaaS & workflow automation

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Integration
WorkatoWorkato
Tray.ioTray.io
ZapierZapier
MuleSoftMuleSoft
BoomiBoomi
CeligoCeligo
SnapLogicSnapLogic
JitterbitJitterbit

Collaboration

Productivity & team tools

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Collaboration
SlackSlack
JiraJira
ZoomZoom
AsanaAsana
IntercomIntercom
Monday.comMonday.com
MS TeamsMS Teams
NotionNotion

Search & Knowledge

Federated search & content

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Search & Knowledge
AlgoliaAlgolia
ElasticElastic
GuruGuru
CoveoCoveo
ConfluenceConfluence
LucidworksLucidworks
BloomreachBloomreach
YextYext

Enterprise Social

Social media management

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Enterprise Social
SprinklrSprinklr
Sprout SocialSprout Social
HootsuiteHootsuite
FacebookFacebook
X/TwitterX/Twitter
InstagramInstagram
LinkedInLinkedIn
KhorosKhoros

Asset & Change

ITSM & asset management

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Asset & Change
EZOfficeEZOffice
OomnitzaOomnitza
Asset PandaAsset Panda
SweetHawkSweetHawk
ServiceNowServiceNow
FreshserviceFreshservice
IvantiIvanti
Snipe-ITSnipe-IT

AI & ML

Machine learning & automation

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AI & ML
DigitalGeniusDigitalGenius
OpenAIOpenAI
AnthropicAnthropic
MonkeyLearnMonkeyLearn
AdaAda
Ultimate.aiUltimate.ai
ForethoughtForethought
CognigyCognigy

Workforce

WFM & scheduling

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Workforce
TymeshiftTymeshift
NICENICE
DeputyDeputy
WorkdayWorkday
CalabrioCalabrio
VerintVerint
AspectAspect
injixoinjixo

QA & Performance

Quality assurance & analytics

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QA & Performance
MaestroQAMaestroQA
PlayvoxPlayvox
TableauTableau
LookerLooker
KlausKlaus
EvaluAgentEvaluAgent
ScorebuddyScorebuddy
Power BIPower BI

Translations

Multilingual support

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Translations
UnbabelUnbabel
Language I/OLanguage I/O
TransfluentTransfluent
LokaliseLokalise
SmartlingSmartling
Google TranslateGoogle Translate
DeepLDeepL
PhrasePhrase

Feedback & VoC

Voice of customer

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Feedback & VoC
SurveyMonkeySurveyMonkey
TypeformTypeform
QualtricsQualtrics
MedalliaMedallia
NicereplyNicereply
DelightedDelighted
GetFeedbackGetFeedback
AskNicelyAskNicely

Ratings & Reviews

Customer review platforms

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Ratings & Reviews
TrustPilotTrustPilot
YotpoYotpo
BazaarvoiceBazaarvoice
G2G2
PowerReviewsPowerReviews
Reviews.ioReviews.io
StampedStamped
Judge.meJudge.me

Incident Management

Alert & incident response

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Incident Management
PagerDutyPagerDuty
OpsGenieOpsGenie
StatusPageStatusPage
Splunk On-CallSplunk On-Call
FireHydrantFireHydrant
RootlyRootly
xMattersxMatters
BlamelessBlameless

Global System Integrators

Big 4 and enterprise consulting firms

Accenture
Accenture
Deloitte
Deloitte
PwC
PwC
KPMG
KPMG
EY
EY
Cognizant
Cognizant
Infosys
Infosys
Wipro
Wipro
TCS
TCS
Capgemini
Capgemini
HCL Technologies
HCL Technologies
LTI Mindtree
LTI Mindtree
Hitachi
Hitachi
NEC
NEC

Channel & Reseller Partners

VARs, distributors, and resale networks

Ingram Micro
Ingram Micro
Tech Data
Tech Data
AppDirect
AppDirect
SHI
SHI
Arrow
Arrow
TD Synnex
TD Synnex
Pax8
Pax8
Carahsoft
Carahsoft
CDW
CDW
Softchoice
Softchoice
Insight Enterprises
Insight Enterprises

Consulting & Implementation Partners

Boutique consultancies and regional implementation firms

Slalom
Slalom
West Monroe
West Monroe
Perficient
Perficient
Publicis Sapient
Publicis Sapient
Thoughtworks
Thoughtworks
EPAM
EPAM
Avanade
Avanade
Bluewolf
Bluewolf
Appirio (Wipro)
Appirio (Wipro)
NTT DATA
NTT DATA

Professional Experience

15+ years of building and scaling partnership programs

2024 - Present

VP of Partnerships

Leading global partnership ecosystem and AI integration strategy, managing 7 direct reports across Partner Management, Partner Marketing, and Solution Engineering. Spearheading AI integration strategy implementing MCP servers, A2A agent frameworks, and orchestration layers. Expanded revenue streams by 35% through alliances with Nice, Cisco, EPIC, Zendesk, and Salesforce.

AI Strategy Multi-Agent Architectures Ecosystem Growth
2020 - 2023

Senior Manager, Technology Alliances

Built the Zendesk Sell partner ecosystem from scratch, scaling team from first hire to 8 direct reports. Generated $13M in incremental revenue through strategic partnerships (14% of total company revenue). Expanded partner ecosystem by 53% recruiting cornerstone partners: Slack, Shopify, Dropbox, Zoom, Google, Microsoft.

Team Building Revenue Growth Partner Recruitment
2017 - 2020

Manager, Technology Alliances, App Marketplace

Owned relationships with 400+ partners building applications across 20+ industries. Grew technology alliance ARR influence from $7M to $114M+ through strategic partner recruitment and activation. Created Zendesk's first partnership accelerator for emerging CX companies.

App Marketplace Partner Activation GTM Strategy
2013 - 2016

Head of Customer Success

Led full lifecycle of customer success operations for credit monitoring and identity protection products serving millions of consumers. Built and managed 20+ person team across support, sales, and customer success functions. Transformed customer support from cost center to profit center through workflow optimization and automation.

Customer Success Team Leadership Process Optimization

Other Companies

How I Work

The operational stack behind partnerships at scale

AI & Development

Building with intelligence
Claude AI
Claude AI
Cursor
Cursor
Vercel
Vercel
GitHub
GitHub
VS Code
VS Code
Python
Python
React
React
Node.js
Node.js

Partner Intelligence

Mapping the landscape
Crossbeam
Crossbeam
Reveal
Reveal
Impartner
Impartner
ZoomInfo
ZoomInfo
Crunchbase
Crunchbase
PitchBook
PitchBook
LinkedIn
LinkedIn
Apollo
Apollo

CRM & Revenue Intelligence

Pipeline to close
Salesforce
Salesforce
HubSpot
HubSpot
Gong
Gong
Chorus
Chorus
Clari
Clari
6sense
6sense
Outreach
Outreach
SalesLoft
SalesLoft

Collaboration

Connecting the ecosystem
Slack
Slack
Zoom
Zoom
Teams
Teams
Google
Google
Calendly
Calendly
Loom
Loom
Miro
Miro
Figma
Figma

Sales Enablement

Arming the field
Highspot
Highspot
Seismic
Seismic
Notion
Notion
Drive
Drive
DocSend
DocSend
Canva
Canva
Pitch
Pitch
Dropbox
Dropbox

Data & Analytics

Measuring what matters
Google Analytics
Google Analytics
Tableau
Tableau
Looker
Looker
Mixpanel
Mixpanel
Amplitude
Amplitude
Snowflake
Snowflake
dbt
dbt
Google Sheets
Google Sheets

Infrastructure & APIs

The plumbing that works
Stripe
Stripe
Firebase
Firebase
Cloudinary
Cloudinary
Zapier
Zapier
Postman
Postman
AWS
AWS
Twilio
Twilio
Segment
Segment

Operations & Workflow

Running the partnership machine
Asana
Asana
Monday.com
Monday.com
Airtable
Airtable
Jira
Jira
Confluence
Confluence
DocuSign
DocuSign
ClickUp
ClickUp
Smartsheet
Smartsheet

Life Outside the Office

What keeps me energized and inspired

Balance fuels performance

As a new dad, my priorities have never been clearer. Family comes first, and everything else falls into place from there. When I'm not building partnerships or spending time with my little one, you'll find me on the disc golf course, exploring new culinary techniques, or working on home improvement projects.

Based in Northern California, I take full advantage of the incredible wine regions nearby. There's nothing quite like exploring a new vineyard with good company.

Family First

New dad life has given me a whole new perspective on what matters most

Wine Country

Exploring NorCal's finest wine regions and vineyards

Culinary Explorer

Always perfecting new recipes and techniques in the kitchen

Home Improvement

Turning houses into homes, one project at a time

Let's Build Something Together

Whether you're looking to scale your partner program or explore a strategic opportunity, I'd love to connect.